HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Orders & shipping

How do I return my order?

If you would like to return your order, please contact us using contact form . Make sure to include all the information such as , order number, the reason for the return.service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.

All orders can be returned within 30 days.

Once we have received the order return, the refund will be processed within 14 business days.

Are there any shipping costs?

For orders under $100 a shipping cost of $9,95 is charged.
All orders over $100 will be delivered for free.

Can I still change my order?

If you want to change your order, please send us an email to coraldepthsapparel@gmail.com We will see what is still possible.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to coraldepthsapparel@gmail.comand we will contact the shipping company.

Where do you ship from?

Our warehouses are located in the United States . The shipping origin depends on your address and item availability. For US customers, packages primarily ship from our US warehouse.

How long does it take for shipping?

Usually, it takes 5-10 days for shipping. However, it varies from countries and shipping methods. For more details, please check our shipping info.

When will my order be shipped out?

Typically, orders are dispatched within 1-5 days. Occasionally, there might be a delay of 1-3 days due to unforeseen factors beyond our control.

I received wrong item(s), what should I do?

We apologize for any inconvenience caused. We're committed to enhancing your shopping experience. Despite our best efforts, occasional mistakes can occur. Rest assured, we're dedicated to finding a satisfactory solution for you


Account Info

Do I have to create an account?

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

How do I change my account password?

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.

I have a question that wasn't answered, can you please help?

Please reach us at coraldepthsapparel@gmail.com for any further inquiries.